Starter
$79/ month
Annual: $63.20 / month effective
$758.40 billed once a year · arrange with sales
Solo founders and small support teams getting started.
- 500 AI resolutions
- Voice not currently included
- 2 seats
Overage: $0.15 / resolution
Pricing
Pricing you can understand.
One base plan per workspace. AI resolutions are the published usage allowance, with no per-seat surcharge inside your plan cap. Channel pass-through and provider charges are disclosed before any assisted activation.
Growth
$249/ month
Annual: $199.20 / month effective
$2,390.40 billed once a year · arrange with sales
Growing teams with steady inbound across supported channels.
- 2,500 AI resolutions
- Voice not currently included
- 5 seats
Overage: $0.12 / resolution
Business
$799/ month
Annual: $639.20 / month effective
$7,670.40 billed once a year · arrange with sales
Established companies with multi-channel programs and SLAs.
- 10,000 AI resolutions
- Voice not currently included
- 15 seats
Overage: $0.10 / resolution
Scale
$2,400/ month
Annual: $1,920 / month effective
$23,040 billed once a year · arrange with sales
High-volume operations with strict compliance and audit needs.
- 40,000 AI resolutions
- Voice not currently included
- 50 seats
Overage: $0.08 / resolution
Guided trial. No card required. Blendwave confirms the trial duration, usage boundary, supported channels, and acceptance checks before activation. Voice is not included and is not currently available. Paid activation is assisted while self-serve billing is completed and independently verified.
Enterprise
Custom scoping for high-volume teams. Tell us your volume, channels, security requirements, and support model; we will confirm available capabilities and terms before quoting.
All tiers include unlimited contacts, the AI agent runtime, the operator inbox, and the published plan allowances. SMS and MMS usage follows the current vendor-cost-plus-30% policy, with no included allowance; number, carrier, registration, tax, and other provider charges may apply. Email remains a development preview and is not currently orderable. Automated channel invoicing is not launch-ready, so we confirm those amounts before assisted activation. Provider and compliance setup still applies. General workspace API key issuance is not available for production customers yet; the current API surface is a developer preview and is not included in this offer.
Questions, answered.
What counts as a resolution?
A billable resolution is one topical segment in a conversation where the AI sends a substantive answer, no teammate takes over, a customer question is present, and the answer is confirmed or remains quiet for 24 hours. A reopened conversation can contain more than one segment.
What happens if I go over my plan?
Overage rates are listed on each tier. Current-period billing meters are still being wired to the metered usage ledger, so Blendwave will confirm measured usage before enforcing an overage charge.
What happens when I reach the seat cap?
There is no per-seat surcharge inside the published cap. At the cap, remove an inactive teammate or move to the next plan. Teams that need more than 50 seats can ask sales for an Enterprise configuration.
Which channels are available?
Software access to enabled channels is not a separate tier add-on. Web chat is the launch channel. SMS requires guided verification and is not self-service. Email and voice are development previews and are not currently available or orderable. The current commercial policy for SMS and MMS is vendor cost plus 30%, with no included allowance. Number, carrier, registration, and tax charges can also apply. Generic API inbound is a guided developer preview, not a general production API. Instagram, WhatsApp, and Messenger are planned, pending app review and end-to-end verification, and are not part of the current plan promise.
How does the free trial work?
Trials are guided rather than self-service. Blendwave confirms the trial duration, usage boundary, supported channels, and acceptance checks before activation. No card is required. SMS requires number, carrier, registration, consent, and billing checks before any assisted activation. Voice is not currently available.
How does annual billing work?
The cards show the approved annual-prepay reference at exactly 20% below twelve monthly payments. Self-serve checkout does not offer an annual selector yet; contact sales to confirm and arrange annual billing.
Can I cancel anytime?
You can ask billing to cancel. Self-serve subscription cancellation is not available yet. Request any needed export before closure, and confirm the current retention and export terms with us.