Every plan includes an AI chatbot, web chat, a shared inbox, and team handoff. Choose the allowance that fits your volume. Phone and business texting have separate setup requirements.
Monthly base price per workspace. Annual prepay is arranged with sales.
$79/ month
Annual: $63.20 / month effective
$758.40 billed once a year
Solo founders and small support teams getting started.
Overage: $0.15 / resolution
$0.05 / voice minute after phone activation
$249/ month
Annual: $199.20 / month effective
$2,390.40 billed once a year
Growing teams with steady inbound across supported channels.
Overage: $0.12 / resolution
$0.04 / voice minute after phone activation
$799/ month
Annual: $639.20 / month effective
$7,670.40 billed once a year
Established companies with multi-channel programs and SLAs.
Overage: $0.10 / resolution
$0.03 / voice minute after phone activation
$2,400/ month
Annual: $1,920 / month effective
$23,040 billed once a year
High-volume operations with strict compliance and audit needs.
Overage: $0.08 / resolution
$0.025 / voice minute after phone activation
The same channel software is available across tiers. Activation depends on the channel, and usage follows the allowances or charges below.
Included in every plan
Answers customer questions from your approved knowledge and hands off to a teammate when needed. AI resolutions count toward your monthly allowance.
Part of the planned pilot
The website chat widget and shared inbox are ready for guided setup. New pilot admission waits for live voice and SMS acceptance.
Setup and approval required
Business texting setup is in your workspace. Sending requires approved registration, number assignment, and consent. No messages are included; usage is vendor cost plus 30%.
Minutes included after activation
Configure business calls in your workspace. Your tier's voice minutes apply after phone activation. New number activation requires card setup, which is not available yet.
Pilot access is by invitation. Blendwave confirms trial duration, usage boundaries, and supported channels before activation. Paid activation is assisted while self-serve billing is completed and independently verified.
Custom scoping for high-volume teams. Tell us your volume, channels, security requirements, and support model; we will confirm available capabilities and terms before quoting.
Number, carrier, registration, tax, and other provider charges may apply. Email remains a development preview and is not currently orderable. Automated channel invoicing is not launch-ready, so we confirm those amounts before assisted activation. Provider and compliance setup still applies. General workspace API key issuance is not available for production customers yet; the current API surface is a developer preview and is not included in this offer.
A billable resolution is one topical segment in a conversation where the AI sends a substantive answer, no teammate takes over, a customer question is present, and the answer is confirmed or remains quiet for 24 hours. A reopened conversation can contain more than one segment.
Overage rates are listed on each tier. Current-period billing meters are still being wired to the metered usage ledger, so Blendwave will confirm measured usage before enforcing an overage charge.
There is no per-seat surcharge inside the published cap. At the cap, remove an inactive teammate or move to the next plan. Teams that need more than 50 seats can ask sales for an Enterprise configuration.
Software access to enabled channels is not a separate tier add-on. The friends and family release is being accepted across the AI chatbot, business calls and texting together. Text sending requires approved registration, exact number assignment and consent. New number activation still requires card setup, which is not available yet. Email is a development preview and is not currently available.
The current commercial policy for SMS and MMS is vendor cost plus 30%, with no included allowance. Number, carrier, registration, and tax charges can also apply. Blendwave confirms these charges before assisted activation.
Generic API inbound is a guided developer preview, not a general production API. Instagram, WhatsApp, and Messenger are planned, pending app review and end-to-end verification, and are not part of the current plan promise.
Pilot requests are open, but new workspaces remain invitation-only until the AI chatbot, business calls and texting pass live acceptance. Blendwave confirms trial duration, usage boundaries, supported channels and any phone or carrier charges before activation. Paid checkout and new number activation are not available yet.
The plan comparison shows the approved annual-prepay reference at exactly 20% below twelve monthly payments. Self-serve checkout does not offer an annual selector yet; contact sales to confirm and arrange annual billing.
You can ask billing to cancel. Self-serve subscription cancellation is not available yet. Request any needed export before closure, and confirm the current retention and export terms with us.